VILLEDA MASTER CLEANING, in compliance with current regulations regarding the protection of personal data, informs that the personal data collected through the forms on the website: villedamastercleaning.com, are included in specific automated files of users of web design and marketing services.
The collection and automated processing of personal data is aimed at maintaining the commercial relationship and performing tasks of information, training, advice, and other activities related to web design and marketing.
These data will only be transferred to those entities that are necessary for the sole purpose of fulfilling the purpose previously stated.
VILLEDA MASTER CLEANING takes the necessary measures to guarantee the security, integrity, and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of individuals with regard to the processing of personal data and the free movement of such data.
The user may exercise the rights of access, opposition, rectification, and cancellation recognized in said Regulation (EU) at any time. The exercise of these rights can be done by the user themselves via email to: info@villedamastercleaning.com.
The user declares that all the data provided by them are true and correct, and undertakes to keep them updated, communicating any changes to info@villedamastercleaning.com.
Purpose of the processing of personal data:
For what purpose will we process your personal data? At VILLEDA MASTER CLEANING, we will process your personal data collected through the Website: villedamastercleaning.com, for the following purposes:
- In the event of contracting the goods and services offered through villedamastercleaning.com, to maintain the contractual relationship, as well as the management, administration, information, provision, and improvement of the service.
- Sending requested information through the forms available on villedamastercleaning.com.
- Sending newsletters, as well as commercial communications of promotions and/or advertising from villedamastercleaning.com and the sector.
We remind you that you can oppose the sending of commercial communications through any means and at any time, by sending an email to the address indicated above.
The fields of these records are mandatory to fill out, and it is impossible to fulfill the stated purposes if this data is not provided.
How long will the collected personal data be retained?
The personal data provided will be kept for as long as the commercial relationship is maintained or until you request its deletion, and for the period for which legal responsibilities may arise from the services provided.
Legitimization:
The processing of your data is carried out based on the following legal grounds:
- The request for information and/or the hiring of services from villedamastercleaning.com, whose terms and conditions will be made available to you in any case, prior to any potential hiring.
- The free, specific, informed, and unequivocal consent, as we inform you by making available this privacy policy, which after reading it, if you agree, you can accept through a declaration or a clear affirmative action, such as checking a box provided for this purpose.
If you do not provide us with your data or do so incorrectly or incompletely, we will not be able to fulfill your request, making it impossible to provide the requested information or carry out the hiring of services.
Data collected by users of the services:
In cases where the user includes files with personal data on shared hosting servers, VILLEDA MASTER CLEANING is not responsible for the user’s non-compliance with the GDPR.
Data retention in accordance with the LSSI:
VILLEDA MASTER CLEANING informs that, as a data hosting service provider and in accordance with the provisions of Law 34/2002 of July 11, on Information Society Services and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the essential information to identify the origin of the hosted data and the moment when the provision of the service began. The retention of this data does not affect the confidentiality of communications and may only be used within the framework of a criminal investigation or for the protection of public security, being made available to the courts and/or tribunals or the Ministry that requires them.
The communication of data to the State Security Forces and Bodies will be made in accordance with the regulations on the protection of personal data.
Intellectual property rights:
VILLEDA MASTER CLEANING is the owner of all copyright, intellectual property, industrial property, “know-how,” and any other rights related to the contents of the website villedamastercleaning.com and the services offered on it, as well as the programs necessary for its implementation and related information.
Reproduction, publication, and/or non-strictly private use of the contents, in whole or in part, of the website villedamastercleaning.com is not allowed without the prior written consent.
Intellectual property of the software:
The user must respect the third-party programs made available by VILLEDA MASTER CLEANING, even if they are free and/or publicly available. VILLEDA MASTER CLEANING has the necessary exploitation and intellectual property rights of the software.
The user does not acquire any rights or licenses for the contracted service, over the software necessary for the provision of the service, nor over the technical information of the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only during their duration.
For any action that goes beyond the fulfillment of the contract, the user will need written authorization from VILLEDA MASTER CLEANING, being prohibited for the user to access, modify, view the configuration, structure, and files of the servers owned by VILLEDA MASTER CLEANING, assuming civil and criminal liability for any incident that may occur on the servers and security systems as a direct consequence of negligent or malicious actions on their part.
Intellectual property of the hosted contents:
The use contrary to intellectual property legislation of the services provided by VILLEDA MASTER CLEANING is prohibited, in particular:
• Use that contravenes Spanish laws or infringes third-party rights. • The publication or transmission of any content that, in the opinion of VILLEDA MASTER CLEANING, is violent, obscene, abusive, illegal, racial, xenophobic, or defamatory. • Cracks, serial numbers of programs, or any other content that violates the intellectual property rights of third parties. • The collection and/or use of personal data of other users without their express consent or contravening the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of individuals with regard to the processing of personal data and the free movement of such data. • The use of the domain’s mail server and email addresses for the sending of unwanted mass mailings.
The user is solely responsible for the content of their website, the transmitted and stored information, hypertext links, third-party claims, and legal actions regarding intellectual property.
Third-party rights and protection of minors:
The user is responsible for compliance with the laws and regulations in force and the rules related to the operation of the online service, electronic commerce, copyright, maintenance of public order, as well as universal principles of Internet use.
The user will indemnify VILLEDA MASTER CLEANING for the expenses incurred by VILLEDA MASTER CLEANING in any case where VILLEDA MASTER CLEANING is held responsible in a cause attributable to the user, including legal fees and defense expenses, even in the case of a non-final judicial decision.
Protection of hosted information:
VILLEDA MASTER CLEANING makes backups of the content hosted on its servers; however, it is not responsible for the loss or accidental deletion of data by users. Similarly, it does not guarantee the total replacement of deleted data by users since said data may have been deleted and/or modified during the period of time elapsed since the last backup.
The services offered, except for specific backup services, do not include the replacement of contents retained in the backup copies made by VILLEDA MASTER CLEANING, when this loss is attributable to the user. In this case, a fee will be determined according to the complexity and volume of the recovery, always subject to the user’s prior acceptance.
The replacement of deleted data is only included in the service price when the loss of content is due to causes attributable to VILLEDA MASTER CLEANING.
Commercial communications:
In accordance with the LSSI, VILLEDA MASTER CLEANING will not send advertising or promotional communications by email or any other equivalent electronic means that have not been previously requested or expressly authorized by the recipients.
In the case of users with whom there is a previous contractual relationship, VILLEDA MASTER CLEANING is authorized to send commercial communications regarding products or services of VILLEDA MASTER CLEANING that are similar to those initially contracted with the client.